Will Facebook suffer as a result of its outage yesterday?

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  • #9885
    Peter Watson
    Keymaster

    I think that Facebook is just going to brush all of this off and will be back to where it was before. It has survived a number of attacks in the past and survived – and it seems that this was just a network error. What might be more problematic is the testimony of former employee and whistleblower Frances Haugen. What do you think will happen?

    #9886

    Facebook’s decision to dissolve its civic integrity is similar to when Google fired its AI researchers and it is part of a trend of’ethics-washing’ we are seeing with the Big Tech industry. This is also worsened by Haugen stating that Facebook has mislead investors in its SEC filings may open up Facebook to further regulatory investigations. Facebook is going to increase its lobbying efforts and work on its PR to spin its image again.

    #9887
    Peter Watson
    Keymaster

    I guess Nick Clegg has a lot to do as VP of global affairs!!! I just wonder how you would separate the bits of Facebook as they have become so intertwined over the years…if anything does actually happen I think it’ll be very messy

    #9889
    Jaime Teo
    Participant

    I don’t think Facebook will be massively affected in terms of consumer usage, precisely because it has such a broad reach (Facebook, Instagram, WhatsApp). Users are likely to continue using these social media platforms, unless these problems happen more frequently in the future and there are other platforms that can replace them – I guess this is more evidence of the need for competition law!

    #9890
    LaurenRoseF
    Blocked

    Im not entirely sure they will suffer. Although Facebook did receive lots of criticisms and many Tweets stating “maybe Facebook should stay shut down”, people will still use the app/website. In regards to Frances Haugen, I think more whistleblowers will come out saying the same or similar. I agree that it should if it has not already opened Facebook up to further regulatory investigations. Although I still don’t think this will affect usage at all.

    #9891
    Peter Watson
    Keymaster

    What do you reckon you’d use instead though? I realise that young people aren’t massive fans/users of Facebook. I am one of these -> 🧓 so can’t see myself moving away from Facebook!

    #9895
    Xenia Baranova
    Moderator

    I don’t think they will suffer on a long term basis as Facebook is always under fire for one reason or another and always bounces back due to its large user base as Jamie has said. If you don’t have Facebook you will most likely have WhatsApp or Instagram. I think most people have forgotten about the recent criticism of Facebook already over the suspension of Instagram Kids, which happened only one week ago…

    #9896
    Xenia Baranova
    Moderator

    I use Signal as a replacement for WhatsApp sometimes. Some people I know moved away from WhatsApp after they have updated their privacy policy and Signal collects almost no personal details in comparison.

    #9920
    avlasova
    Moderator

    I don’t think this is a serious threat to Facebook in its current form. However, with its plans for expansion from anywhere like the metaverse to smart glasses to Facebook pay, the reputational damage and increasing lack of trust might present a significant roadblock to such ambitions, especially coupled with its history of sketchy data use. And now with the outage – imagine most of your online life depends on Facebook’s functionality, say, in its VR space, and that just switches off for an unspecified amount of time!

    Several of my friends downloaded Telegram after the outage (whose user base increased by 25% in less than a year to over 500 million, not least due to WhatsApp-related concerns mentioned by Xenia). The platform undoubtedly has some blatant criminal activity and cyber security issues that may warrant attention from regulators, but seems to be a popular alternative.
    Certainly an interesting landscape to watch.

    #9936
    Julia Piotrowska
    Participant

    I don’t think Facebook will suffer dramatically. It is a giant company and they will be able to get back on their feet. HOWEVER, it is safe to say they have been attracting more and more negative attention recently so it is yet another hit for them.

    Side note on consequences of this outage… It showed how much we are dependent on ONE company. One might ask a question, should the monopoly in social media Facebook has be allowed? Remember, WhatsApp and Instagram were independent apps that got bought by Facebook cause it saw competition in them. I wonder if regulators will (finally) try to breakdown the power they have in the market. But even if they decide to take some action, it won’t be an easy operation…

    #9943
    elifbestegul
    Moderator

    I don’t think Facebook will face any significant consequences if this is just a network failure. People will probably forget about this very soon. The main reason why it made such a fuss is that all three platforms gone down at the same time so the only other similar platform people switch to was Twitter. I don’t use Facebook often particularly but the main way I use it is to find events happening near me and also organise events myself. There is a platform specifically for this but I don’t think it can really replace Facebook so I don’t see myself stopping using Facebook specifically any time soon. And the other two, they obviously don’t have real competition and still have a massive user base. The only way I see this company suffering for real if there was something fishy behind all this, but again, humans tend to forget and forgive without difficulty.

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